Common Support Issues:
Getting Started:
- I've registered for an Online Class...now what?
- How do I find the "Preview" page for my course?
- I've set everything up but my login doesn't work.
Technical Issues:
Non-Technical Questions:
- What is the grading policy for online courses?
- Does RVCC provide any tutoring or academic assistance?
Getting Started:
I've registered for an Online Class... now what?
Go to the course Welcome page for additional information, or click here for the First Time Login Procedure page.
How do I find the "Preview"page for my course?
To find the publicly-displayed information page for your course, just go to the list of online courses for this semester
and click on the name of the course in that list.
My login doesn't work.
For Lion's Den login trouble, contact the RVCCC Help Desk.
If you can't reach your course from "My Courses" in Lion's Den, please notify both your instructor by Lion's Den e-mail,
as well as online@raritanval.edu.
Technical Issues:
What browsers should I use?
Your online course requires a Web browser that is compatible with Blackboard CE (latest version).
For more information on how to download, install and configure your browser, please see our Software Resources page.
Non-Technical Questions:
What is the grading policy for online courses?
Click here for information on the RVCC grading policy.
Does RVCC provide any tutoring or academic assistance?
Yes, we do!
Raritan Valley's Academic Support Center offers its own online writing tutoring to RVCC students.
You may also content them for more information about online online tutoring service Smarthinking,
which is helpful for both online and traditional learning.
You can also e-mail online@raritanval.edu
or contact your instructor directly if you have additional questions or problems!
Updated 2009/7/31 by L.W.B.